Help for computer, imaging and technology users
Technical Support Services
Useful info and tips for all PC users
Got a problem with your mouse?
When
you get stuck with your computer, whether hardware, software, operations,
or just needing advice on what to do or buy, contact us for assistance.
You should start by contacting us (via contact page) and briefly state your problem, along with the following information: (only available for PC, not Mac)
Computer
|
PC make and model (if known) CPU type (AMD or Intel) and speed (in MHz) Operating System (Windows 95, 98, ME, NT, 2000, XP; Linux; others) Amount of RAM (system memory) Hard disk sizes Main software installed |
Problem? |
Specify as much as possible about the problem, what happens, and what you do just before the problem happens |
Advice needed? |
Specify what you need advice on, be specific where possible; or if asking for general advice, specify what end goal you have in mind |
General query? |
Specify what you want to know |
Note down any error messages and codes you might see as well, when you have a problem with something.
Charges depend on the complexity and work involved in your request, payable by PayPal (in countries where this is available), Nochex
(UK only), cheque in UK Sterling.
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